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TERMS AND CONDITIONS

Welcome to the ropeysoles website terms and conditions for use. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.

This website and our terms and conditions have been designed for use within the UK and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the UK, we give no warranty, express or implied, that the use of this website or the placing of any order through the website form outside the UK complies with any applicable non-UK laws or regulations. Accordingly any products or promotions not permitted under your local laws are not offered to you.

Definitions

Ropeysoles is a trading name of lookatourwebsite.com Limited

Privacy

Many people still worry about submitting personal details on the internet, so we would like to reassure you that we will treat all your personal information as confidential. We confirm that any personal information which you provide to us will be held in compliance with the principles of the Data Protection Act and is used solely for processing your orders and for accounting and administrative purposes and to build a relationship with you. We do not sell, trade or rent your information to others.

Description of products

We try to display the fabric colours of our products as accurately as possible. However the actual fabrics used in the manufacture of our products will be dyed to slightly different shades and, whilst the colour representations on the website (the swatches) represent our best approximations of the actual colours, your monitor will not necessarily accurately reflect the colours of the swatches.

The espadrilles are made in whole sizes according to the European size convention and in one width per size. We have made every effort to give the appropriate corresponding size for different sizing conventions. We cannot guarantee the fit of the espadrilles especially as they tend to stretch on being worn.

Prices and taxes

All prices quoted exclude VAT. VAT is applied to all sales within the EU unless the sales are made to an EU located company registered for VAT, or the equivalent tax, in the country of that company’s registration.

If you are ordering from outside the EU, any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

Payment

We require payment in full before we dispatch any goods.

Delivery

Your purchases will be delivered direct to your door or to the place specified as your choice of delivery address, anywhere in the world. We use first class post and airmail. Your purchases are usually dispatched within seven days; if a product is not in stock at the time of ordering we will send it out a soon as it becomes available.

We will not be liable for any direct or indirect loss of profits or other financial loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside the reasonable control of ropeysoles.

Returns

We offer our customers the world over a free replacement or a complete refund for defective goods. In either case the goods must be returned to us and, having inspected and agreed the defect, the replacement or refund will be made, together with a payment equal to our original shipping charges to compensate the customer for the costs of returning the goods.

Customers who wish to exchange their purchases or return them for a refund for whatever reason, may do so provided the goods are returned to us in an ‘as new’ condition. We will not refund the customer's shipping costs and, for customers outside the UK, we will also charge the additional shipping costs of sending any replacement goods; this cost to be paid prior to the replacement goods being sent out.

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs. Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk. You will be solely responsible for any damage to your own computer systems or loss of data that results from the download of such materials.

To the maximum extent permissible by law, we exclude all warranties, whether express or implied, in relation to the products and any of the material on the website.

The above does not affect your statutory rights.

Law

The conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact

The registered address of the lookatourwebsite.com Limited is The Tithe Barn, Lillington, Sherborne, Dorset DT9 6QX. Company registration number: 5842879.

   
espadrilles from ropeysoles
naturally made footwear
 
 
 
The Tithe Barn, Lillington, Dorset DT9 6QX  +44(0)1935 813 761   www.ropeysoles.com   feet@ropeysoles.com